To know more about our values
We will deliver on our commitments to shareholders. We will take our annual business plan seriously and will work to deliver sustainable growth and promised returns on capital employed. We will make informed decisions that allow us to minimize risk.
We will anticipate, understand and exceed customer expectations creating loyal partners that think of us when needing our products and services. We will strive to assure that the purchasing experience is always pleasant, informative and efficient.
Our actions and decisions will reflect the highest ethical, legal and professional standards. Our behavior will serve as an example of professionalism and respect for our colleagues and stakeholders.
As employees, we will lead or follow and actively contribute to the delivery of our goals and objectives. We know that team success will bring about growth and development. We will always put team and company above individual accomplishment. We will listen actively and contribute consistently to team success.
We will always work efficiently, eliminating waste and bureaucracy. We will respond to customer, teammate and stakeholder needs with courtesy and on time. We will remain vigilant of market shifts and will react with the right degree of urgency.
We will have clear goals for all employees. We will use our performance evaluation process to provide timely performance feedback. We will use data and evidence to make decisions and measure progress.
We will grow as a company and as professionals by creating, anticipating and responding to change. We will analyze trends and review our activities to assure that our offer to market and business model allow for sustainable growth and shareholder value.
Safety will be a condition of employment and a way of life for our employees. We will provide a safe and enjoyable working environment assuring clean work areas, a respectful tone and caring for the well being of our employees and their families. We will encourage volunteer work and corporate social responsibility so as to contribute to the communities where we invest.
We will aspire to grow professionally by constantly learning, seeking the necessary feedback and training so that we can be part of the succession process that the evolution of our company will bring. We will strive to learn about the needs of our customers and the industries we serve. Training and feedback will instill in us energy and confidence to contribute to sustainable and profitable growth.
We promise only what we can deliver and always deliver what we promise. We will review every situation using evidence and data and will make promises based on an honest analysis of capabilities and facts. We will be honest with ourselves, our co-workers, our shareholders and our customers.
Honesty also requires timely communication. We will avoid surprising customers, co-workers and shareholders thru delivery of information that is timely and complete.
We care about our company, our job and our co-workers. We respect our shareholders, stakeholders and co-workers.